Our shop is designed for your convenience and comfort. It is fully self-service, with 24/7 CCTV monitoring and a dedicated customer service team available via WhatsApp to assist with any questions.
You can scan the QR code displayed in the shop to connect with our customer service team. We also provide step-by-step guides at key points to help you use the machines confidently.
We kindly ask all owners to clean up after their pets using their own cleaning materials. This helps keep the space pleasant and hygienic for everyone.
No appointment is needed. You’re welcome to visit anytime—our shop is open 24/7.
Yes. All our machines have been thoroughly tested to ensure they are easy to use. Clear instructions are displayed for your guidance. Please note that usage is self-service, and pet owners are responsible for their pets and any mess created.
