At GoGo Wash, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our self-service pet wash facilities and related services.
When you use our services, we may collect the following personal information:
We automatically collect certain information about your use of our services:
Our facilities are equipped with video surveillance cameras for security purposes. These recordings may capture your image and activities while on our premises.
We use the collected information for the following purposes:
We do not sell your personal information to third parties.
We may share your information in the following circumstances:
We may share information with trusted third-party service providers who assist us in operating our business, including:
We may disclose your information if required by law or in response to valid legal requests, such as court orders or government investigations.
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
We implement appropriate technical and organizational measures to protect your personal information, including:
However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Account information is retained while your account is active. Video surveillance footage is typically retained for 30 days unless required for investigation or legal purposes.
Under the Personal Data Protection Act (PDPA) of Singapore, you have the following rights:
You have the right to request access to your personal information and to request corrections if the information is inaccurate or incomplete.
You may withdraw your consent for us to collect, use, or disclose your personal information at any time, subject to legal and contractual restrictions.
You can opt out of receiving marketing emails by clicking the unsubscribe link in our emails or by contacting us directly.
You may request deletion of your account and associated personal information by contacting us. Please note that certain information may be retained for legal or legitimate business purposes.
Our website and mobile application use cookies and similar tracking technologies to enhance user experience. You can control cookie preferences through your browser settings. Disabling cookies may affect the functionality of our services.
Our services are not directed to children under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
Your information may be transferred to and processed in countries outside of Singapore. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
If you have any questions about this Privacy Policy or wish to exercise your rights regarding your personal information, please contact us:
GoGo Wash Singapore
Email: Contact@gogowash.com.sg
Address: [129 Joo Chiat Road, Singapore]
We will respond to your inquiry within a reasonable timeframe in accordance with applicable data protection laws.